We know this is something that can happen when you’re buying a ring online. So, we offer a resizing service on all our rings. All you need to do is send your ring back to us unworn, undamaged and in our original packaging. We would advise sending it Signed For/Special Delivery through the Royal Mail.
Inside your parcel, please ensure to tell us:
- your name and original order number
- what ring size you would like it altering to
- your preferred return address
Ring resizing is £50 and this includes our return postage to you. We will send you a payment link for this once it has been returned to us. Then as soon as payment is received, we will get your ring resized and back to you within 14 days.
How do I know what ring size it needs to be?
We advise you to request one of our Multi-Size Ring Gauges. This is simply a specialised measuring strip of plastic that goes around your finger. The markers along the strip indicate the different ring sizes. Simply wrap it around your ring finger and tighten until it feels comfortable for you. You will then be able to see which letter is your ring size.
Please note: your finger size can change if you are warm/cold, after exercise etc. So please try to measure your finger when you’re are in your “normal” conditions. That way you will get the most accurate measurement.
To order a Multi-Size Ring Gauge, please just email us with the subject line ‘Ring Gauge’ and your preferred delivery address. We aim to send a ring gauge out to you within 24 hours.